Starting point
A hospital cannot pause for digitisation. Patient records are requested every hour, and a doctor who cannot find a record has an immediate problem. The question was how digitisation could happen while care continued as usual.
Case
Havenziekenhuis Rotterdam
Clinical and outpatient patient records into one authorised electronic care environment
Over 31 months, each outpatient clinic moved from paper patient records to a digital care environment, with weekly processing and attention to continuity of care.
A case from 2dA practice, September 2013 to March 2016, the DIGI-P project, in cooperation with OASIS.
Case
Case Havenziekenhuis: patient records
A practice example of phased record digitisation while care processes had to keep running.
31 monthscontinuous document conversion
160 boxesper week in secured transport to 2dA scan centres
Per clinicstep by step with a uniform file structure
Client
Havenziekenhuis Rotterdam
Sector
Healthcare / hospital
Material type
Dynamic clinical and outpatient patient records
Cooperation
OASIS, project management, transport and static storage
Approach
- Within each outpatient clinic, a uniform file structure was defined first.
- New patient records were scanned first, followed by returning patients.
- Every week, 160 boxes were transported securely to the 2dA scan centres in Renkum and Wijchen.
- The hospital led the content side, OASIS handled project management and transport, and 2dA carried out the digitisation.
Result
- An almost paperless hospital organisation after 31 months
- An authorised electronic care environment for patients, doctors and care providers
- Space gained inside the hospital, both literally and figuratively
- A follow-up assignment for the Travel Clinic as evidence that the approach worked
Quote
“2dA’s service was consistently excellent and the cooperation was particularly constructive. The follow-up assignment from our Travel Clinic shows that.”
Martine Kraak, DIGI-P Scanning project coordinator and outpatient clinic team lead for Pulmonology & TB, 2015
Original quote in Dutch: “De service van 2dA was steeds prima, de samenwerking bijzonder constructief. En dat blijkt uit de vervolgopdracht van onze Travel Clinic.”
What this case shows
For record digitisation in a care environment, retrieval, transport and coordination between parties need to remain carefully organised.
PDF
Original case card
Unchanged since December 2015. This is the original casecard from that period.
Samenhang