Public sector records

FOI, substitution and records law require more than a scanning line

Municipalities, archives and public organisations need to provide information faster, account for it better and manage it sustainably. 2dA supports that route with archival knowledge, digitisation, metadata, in-house software and practical capacity.

Digitisation for citizen requests and public information
Lower pressure

Respond faster without carrying everything internally

During peaks, 2dA can support hybrid workflows so citizen delivery, FOI requests and retrieval processes do not fully burden the internal organisation.

More control

Process, quality and delivery must be traceable

Digitisation becomes stronger when selection, disposal, metadata, quality control and digital delivery are part of one controlled route.

Where public organisations often get stuck

  • records backlogs that keep affecting daily services
  • FOI and citizen requests that require fast, careful delivery
  • physical files that do not align with digital workflows
  • uncertainty around selection, disposal, transfer or substitution
  • too little internal capacity for peaks and bulk flows

What 2dA adds

2dA starts from the practical question: what should the citizen, employee, archivist or records manager be able to do with the information afterwards? Capture, control, OCR/HTR, metadata and delivery are then designed around that purpose.

Archivists, restoration specialists, IT specialists and developers can be involved where risk or value requires it. The in-house software platform supports status, workflow, hybrid execution and delivery to internal or external systems.

Substitution

Replacement requires demonstrable quality

When paper is legally replaced by digital reproductions, the route must be controlled. Image quality, completeness, metadata, process agreements and quality control determine whether the digital outcome is reliable enough.

Records law

Selection, disposal and transfer belong in the same chain

Archive processing is not a side issue. Retention schedules, disposal obligations, description and transfer determine whether information remains explainable and transferable.

Decision point

When should you contact us?

When the organisation must deliver documents faster, cannot clear backlogs internally, considers substitution, or needs digitisation to connect to systems, metadata and records obligations.